Frequently Asked Questions
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Your membership gives you full access to our entire library of meditations, specialised modules, and our "Sit With Me" energetic transmissions. Whether you choose the monthly or annual plan, you receive every update and new release automatically.
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Once you log in, we recommend starting with The Loop , or jumping straight into the "Sit With Me" transmissions.
Each module is designed to be self-paced, allowing you to follow the energy that resonates with you most today.
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We offer 2 simple paths:
€16 per month. Billed monthly. Full access to the Loop app. Ongoing access with the freedom to cancel anytime.
€135.99 per year (paid once): giving you a full year of access for the price of 9 months.
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You can reach us anytime via our contact page or email. We aim to respond quickly, usually within one business day.
www.theloop.energy/contact
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If you choose the monthly plan, you will be billed €15 every 30 days from the date you signed up.
For the annual plan, you will be charged once per year on your anniversary date.
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No. Downloading the app is completely free.
Feel free to explore the app, browse the available content, that is free in the start here section.
There is no charge unless you choose to purchase a subscription. You can manage or cancel your subscription or purchases in your apple or google account setting.
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Refunds depend on where you purchased your subscription.
. If you subscribed through The Loop website please contact our support team at : unwind@theloop.energy
. If you subscribed through the Apple App Store or Google Ply, your subscriptions and any refund requests are managed directly by Apple or Google.
Please contact the platform where you made your purchase.
Apple: sign in to reportaproblem.apple.com click I’d like to request a refund
Google: sign in
Go to play.google.com, click profile picture and payment and subscriptions , order history to request refund
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To protect the energetic integrity of the space and your personal progress tracking,
memberships are intended for single-user use only. We monitor for simultaneous logins to keep your account secure.
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We are here to help! If your question isn't covered here, please reach out to our support team at :
unwind@theloop.energy
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The Loop provides tools for meditation and energetic work. These resources are for educational and spiritual purposes and are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or a qualified health provider regarding any mental health concerns.
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Yes! Within the app, you can download your favorite sessions to your library so you can “Sit With Me” or read a codex even when you are off the grid or traveling.
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Yes. You can access your membership via our mobile app (iOS and Android). Your progress syncs across all platforms.